ji77 Privacy Policy

1.1   Ji77 collects personal data in the following categories:

• Identity data: Full legal name, date of birth, gender, nationality, and copies of identity documents where required for verification purposes.
• Contact data: Pakistani mobile number (in 03XX format), email address, and residential address.
• Financial data: JazzCash account numbers, Easypaisa wallet identifiers, bank account details (HBL, UBL, Meezan Bank, Bank Alfalah), USDT wallet addresses, deposit and withdrawal history, and account balance information.
• Gaming and transaction data: Betting history, game session data, wagering amounts, win/loss records, bonus usage, and responsible gaming tool activations.
• Technical data: IP address, device type, browser type and version, operating system, session timestamps, and login history.
• Communications data: Records of interactions with ji77 customer support, including chat transcripts, email correspondence, and any complaints or disputes raised.

1.2   Ji77 may also collect data from third-party sources for identity verification, fraud prevention, and responsible gaming purposes, including data from publicly available registers and third-party identity verification providers.

2.1   Ji77 uses collected personal data for the following purposes:

• Registering and maintaining your ji77 account, including identity verification and age confirmation.
• Processing deposits and withdrawals via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and USDT.
• Providing access to ji77 betting and casino products, including cricket betting, live casino, slots, Pool Rummy, and Dragon Gate.
• Administering bonuses, promotions, and loyalty programmes.
• Detecting, investigating, and preventing fraud, money laundering, and other financial crimes.
• Complying with applicable legal and regulatory obligations, including Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements.
• Monitoring gambling activity to identify indicators of problem gambling and to administer responsible gaming tools.
• Communicating platform updates, changes to terms, and service notifications.
• Improving the ji77 platform through analysis of aggregated, anonymised usage data.

3.1   Ji77 processes personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil the account registration contract, including identity verification, payment processing, and game access.
• Legal obligation: Processing required to comply with applicable AML, KYC, responsible gaming, and regulatory reporting obligations.
• Legitimate interests: Processing for fraud prevention, platform security, product improvement, and responsible gaming monitoring, where ji77's interests do not override individual privacy rights.
• Consent: Processing for non-essential communications, including promotional offers and optional marketing, where consent has been explicitly provided and can be withdrawn at any time.

4.1   Ji77 does not sell personal data to third parties. Ji77 may share personal data with the following categories of recipients where necessary and lawful:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and USDT infrastructure providers require transactional data to process deposits and withdrawals.
• Game and technology providers: Providers such as Evolution Gaming, Pragmatic Play, JILI, and PG Soft may receive session identifiers and game activity data necessary for game delivery and fair play verification.
• Identity verification providers: Third-party KYC and age verification services receive identity document data where required by ji77's verification processes.
• Fraud prevention services: Data may be shared with fraud detection providers to identify suspicious account activity and protect the ji77 platform.
• Regulatory and law enforcement authorities: Ji77 will disclose personal data to competent authorities where required by applicable law, court order, or regulatory instruction.

4.2   All third-party service providers engaged by ji77 are contractually required to process shared personal data only for the purposes specified and in accordance with applicable data protection standards.

5.1   Ji77 retains personal data for the following periods:

• Active account data is retained for the duration of the account relationship.
• Following account closure, account data and transaction records are retained for a minimum of five (5) years to satisfy AML, KYC, and regulatory record-keeping obligations.
• Communications data, including support interactions and dispute records, is retained for a minimum of three (3) years following resolution of the relevant matter.
• Technical data, including login logs and session records, is retained for up to twelve (12) months for fraud investigation and security purposes.

5.2   On expiry of the relevant retention period, data is securely deleted or rendered permanently anonymous such that it can no longer be associated with a specific individual.

6.1   Ji77 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• TLS (Transport Layer Security) encryption for all data transmitted between user devices and ji77 servers.
• Encryption of sensitive data at rest using industry-standard protocols.
• Access controls restricting data access to authorised personnel only, on a least-privilege basis.
• Regular security assessments and vulnerability testing of the ji77 platform.
• Two-factor authentication (2FA) options for player accounts to reduce unauthorised access risk.

6.2   Notwithstanding these measures, no internet transmission or electronic storage system can be guaranteed completely secure. Ji77 cannot guarantee absolute data security and will notify affected individuals promptly in the event of a material data breach in accordance with applicable notification obligations.

7.1   Ji77 uses cookies and similar tracking technologies on the ji77.onl website and platform to:

• Maintain login sessions and authentication state across page navigation.
• Remember user preferences such as language settings and display options.
• Analyse platform usage patterns in aggregated form to improve product performance.
• Detect and prevent fraudulent activity and bot traffic.

7.2   Ji77 does not use third-party advertising cookies or share cookie-derived data with advertising networks. Session and preference cookies are strictly functional in nature. Analytics data collected via cookies is aggregated and does not identify individual users in reports.

7.3   Players may manage cookie settings through their browser. Disabling certain cookies may affect the functionality of the ji77 platform, including session persistence and login state.

8.1   Registered ji77 players have the following rights in relation to their personal data, subject to applicable legal limitations:

9.1   The ji77 platform is strictly intended for adults aged 18 and above. Ji77 does not knowingly collect personal data from individuals under 18 years of age. 18+

9.2   If ji77 becomes aware that personal data has been collected from a minor, the relevant account will be immediately suspended and all data associated with the minor's account will be deleted, subject to any legal retention obligations that may apply.

9.3   Parents and guardians who believe a minor may have accessed the ji77 platform using false age information should contact ji77 support immediately. Ji77 will take prompt action to investigate and close any affected account.

10.1   For any queries regarding this Privacy Policy, to exercise your data rights, or to raise a complaint about ji77's data processing practices, please contact ji77 support. Contact details are available on the ji77 platform.

10.2   Ji77 will acknowledge privacy-related requests within 5 business days and aim to provide a substantive response within 30 days. Complex requests may require additional time; ji77 will notify you of any extension within the initial 30-day period.

10.3   If you are dissatisfied with ji77's response to a privacy complaint, you may have the right to escalate the matter to the relevant data protection supervisory authority applicable to ji77's operating jurisdiction.